Terms of Service

Last updated: February 16, 2026

Agreement to Terms

By accessing or using dakkho.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or purchase our products.

Use of Our Website

Eligibility

You must be at least 18 years old to make a purchase from Dakkho. By placing an order, you represent that you are of legal age to enter into a binding contract.

Account Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Products and Orders

Product Information

We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. Colors may vary slightly due to screen settings and photography.

Pricing

All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time of your order.

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including product availability, errors in product or pricing information, or suspected fraud.

Delivery Lead Time

Delivery times are estimates and may vary. We will make reasonable efforts to deliver within the estimated timeframe, but we are not liable for delays beyond our control.

Payment

We accept the following payment methods:

  • bKash (mobile wallet)
  • Credit/Debit cards via SSLCOMMERZ
  • Cash on Delivery (COD)

Payment must be received before we process your order (except for COD orders). By providing payment information, you represent that you are authorized to use the payment method.

Shipping and Delivery

Shipping Costs

Shipping costs are calculated based on your delivery location:

  • Inside Dhaka: Tk 100
  • Outside Dhaka: Tk 150

Risk of Loss

Risk of loss and title for products purchased pass to you upon delivery to the shipping address you provide.

Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

Intellectual Property

All content on this Website, including text, images, logos, graphics, and software, is the property of Dakkho or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Website
  • Engage in any automated use of the system (e.g., scraping, bots)
  • Impersonate any person or entity
  • Upload harmful code or viruses

Limitation of Liability

To the maximum extent permitted by law, Dakkho shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claim arising from your use of the Website or products shall not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold Dakkho harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Website or violation of these Terms.

Dispute Resolution

These Terms shall be governed by the laws of Bangladesh. Any disputes shall be resolved in the courts of Dhaka, Bangladesh.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us

If you have questions about these Terms of Service, please contact us:

  • Email: info@dakkho.com
  • Phone: +8801716056829
  • WhatsApp: +8801716056829